Welcome to Comfort Craft. These Terms and Conditions govern your use of our website https://comfortcraft.com.au and the purchase of products from us. By accessing our website or purchasing our products, you agree to comply with and be bound by these terms.
1. General Information
This website is owned and operated by Comfort Craft. All references to “we”, “our”, or “us” refer to Comfort Craft. By using this site, you agree to the Terms and Conditions as outlined below.
2. Products and Descriptions
We strive to ensure all product descriptions, images, and prices listed on our website are accurate and up to date. However, errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.
3. Orders
By placing an order, you agree that:
- You are legally capable of entering into binding contracts.
- All information provided by you in the order process is accurate and complete.
- We reserve the right to refuse or cancel any order at our discretion.
4. Pricing and Payment
All prices are listed in Australian Dollars (AUD) and are inclusive of GST (where applicable). We accept various forms of payment, including major credit cards and other secure payment gateways. Payment must be received in full before any goods are dispatched.
5. Shipping and Delivery
We deliver across Australia. Delivery times and fees vary based on your location and the size of your order. Please refer to our Shipping Policy for detailed information. We are not responsible for delays caused by third-party couriers.
6. Returns and Refunds
We adhere to Australian Consumer Law. If you receive a faulty or incorrect item, please contact us within 7 days of receiving the order. For more details on our return process, please see our Returns and Refunds Policy.
7. Intellectual Property
All content on this website including text, graphics, logos, and images is the property of Comfort Craft and protected by Australian and international copyright laws. You may not reproduce, modify, distribute, or republish any content without prior written consent.
8. Limitation of Liability
To the extent permitted by law, Comfort Craft shall not be liable for any indirect, incidental, special or consequential damages arising from the use of, or inability to use, our website or products.
9. Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of [Insert State, e.g., Victoria], Australia. Any disputes arising shall be subject to the jurisdiction of the courts of that state.
11. Changes to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after such changes constitutes acceptance of the new terms.