At Comfort Craft, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from https://comfortcraft.com.au.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party gateways)
- Order history
- IP address and browser/device information
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order confirmations and shipping updates
- Send occasional promotional emails (if you opt in)
3. Sharing of Information
We do not sell or rent your personal information. We may share your data with:
- Trusted service providers (e.g., payment gateways, delivery services)
- Government or regulatory bodies if required by law
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can disable cookies through your browser settings, though this may impact your experience.
5. Data Security
We use secure systems and protocols to protect your data from unauthorized access, disclosure, or misuse.
Payment details are processed via encrypted and PCI-compliant services.
6. Your Rights
You have the right to:
- Access, update or delete your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with a privacy regulator